In sum, transparency does not guarantee trust. It can, in fact, prove effective at eroding it – especially when the expectation of transparency and the available technological tools nudge the suspicious to engage in more invasive forms of investigation or surveillance. One woman I interviewed, who asked that her name not be revealed, was suspicious that her live-in boyfriend of two years was unfaithful when her own frequent business trips took her away from home. Unwilling to confront him directly with her doubts, she turned to a technological solution. Unbeknownst to him, she installed a popular brand of “spyware” on his computer, which recorded every keystroke he made and took snapshots of his screen every three minutes – information that the program then e-mailed to her for inspection. Read More >