Based on an old OnlyFans staff member exactly who questioned to stay anonymous because they dreaded retaliation, some ex-employees still got access to Zendesk, a greatest customer care application used by lots of organizations plus OnlyFans, to track and answer support service tickets, long afterwards leaving the company. OnlyFans uses Zendesk to respond to each other pages exactly who post posts and those who pay only to get into one to posts. Motherboard were able to corroborate it along with one previous employee’s availableness. 

According to the resource and OnlyFans pages just who talked so you’re able to Motherboard, dependent on just what a person is looking for help with, assistance entry will get have its charge card pointers, drivers’ licenses, passports, full labels, tackles, lender comments, how much cash he’s gained to your OnlyFans or invested, Know The Buyers (KYC) selfies the spot where the blogger stands up an ID close to its deal with to own verification, and model discharge models.    

“It’s an embarrassment they’ve that it higher providers and you will end up being they may be able play with man’s lives similar to this,” the previous staff told you. “You will find currently unnecessary one thing they are in trouble to have and privacy shouldn’t be one of them. ” 

When a designer sets up a visibility, OnlyFans assistance assures profiles you to “the fresh new confirmation procedure is precisely confidential, which info is maybe not shared with somebody,” predicated on a help current email address Motherboard gotten when you’re setting up an membership.  

Motherboard emailed OnlyFans’ general mass media request email and you may particular agencies many times, and you can delivered head texts in order to a few OnlyFans Fb profile, but the team don’t respond to all of our request for opinion towards a probably extremely serious risk of security. 

Allowing a former personnel to get into users’ private information would-be a risk of security to help you profiles to the any solution, but sex gurus and you will mature recreation performers are especially on the line since they’re have a tendency to directed from the stigma around its industry. For many who just use OnlyFans to cover content once the well, dripping personal information are going to be particularly risky because that guidance you may be employed to blackmail them . Motherboard enjoys repeatedly advertised for the “insider risks,” where group during the tech people have fun with its blessed entry to investigation so you’re able to inappropriately spy to your pages otherwise colleagues. It’s took place on Fb , Snapchat , hacking organization NSO Group , Amazon-had security business Band , and many other companies. It’s including risky getting former team to nonetheless preserve privileged access to painful and sensitive studies.

“Like any system, you have to be mindful, however, oftentimes we’re the past understand in terms so you’re able to cheats otherwise research leakage,” an enthusiastic OnlyFans creator, who requested privacy while they nonetheless use the program, told Motherboard. “Eventually all of the programs involve some risk so when much as I am able to recommend other founders on how to keep the painful and sensitive research secure, there’s not far anyone can do whether your problem comes from during the platform itself.”

Some previous OnlyFans assistance professionals professionals nevertheless got entry to users’ data-and additionally delicate financial and private suggestions-even with they eliminated doing work for the company utilized by sex workers to sell nudes and you can porno videos

From inside the 2016 , 800,000 Brazzers accounts were exposed inside a data breach. Inside the 2019 , the non-public analysis of more than one million users on the porno site Lucious is open in the a safety mine. Plus 2020 , researchers found a data leak of models’ information that is personal out-of an excellent susceptability in PussyCash, a friends one possesses several adult websites in addition to ImLive.

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